Terms
of Use
Website Information
Last updated: August 2026
These Terms of Use explain the rules for accessing and using the Asterre website. By visiting or using this website, you agree to these terms. If you do not agree with them, please stop using the website.
About This Website
This website provides information about Asterre, including rooms, services, dining, wellness offerings, experiences, location, and booking options.
We aim to keep all information accurate and up to date. However, images, descriptions, availability, prices, and services may change without notice.
Using the Website
You may use this website for personal and non-commercial purposes, including exploring Asterre, making enquiries, and requesting a reservation.
You agree not to:
Use the website for unlawful or fraudulent purposes
Provide false or misleading information
Attempt to access restricted areas or systems
Disrupt the website or introduce harmful software
Copy or reuse website content without permission
Use automated tools to collect information from the website
We may restrict access to the website if we believe it is being misused.
Enquiries and Reservations
Submitting an enquiry or reservation request does not automatically confirm a booking. Your stay is confirmed only after you receive written confirmation from Asterre and complete any required payment.
Room availability, rates, minimum stays, deposits, and cancellation terms may vary by date, room type, and selected offer. The relevant conditions will be provided before your reservation is confirmed.
You are responsible for ensuring booking details are accurate.
Prices and Payments
Prices displayed on the website are provided for general guidance and may change depending on availability, season, taxes, and additional services.
The final price and payment schedule will be included in your booking confirmation. Payments may be processed through secure third-party providers and may be subject to their own terms.
Cancellations and Changes
Cancellation, amendment, and refund conditions vary depending on the rate and booking selected. The conditions that apply to your stay will be shared during the reservation process.
Requests to change or cancel a booking should be sent directly to our reservations team. Any applicable charges will be explained before the request is completed and confirmed by our team.
Website Content
All text, photographs, graphics, branding, logos, layouts, and other materials on this website belong to Asterre or are used with permission.
You may view and use this content for personal reference. You may not reproduce, modify, distribute, publish, sell, or use it commercially without prior written permission from Asterre or its licensors.
Third-Party Links
This website may contain links to external websites, maps, booking services, or experience providers. These links are provided for convenience and do not mean that Asterre controls or endorses the external website.
Third-party websites operate under their own terms and privacy policies. Asterre is not responsible for their content, availability, security, or practices.
Website Availability
We aim to keep the website accessible and functioning correctly. However, we cannot guarantee that it will always be available, uninterrupted, secure, or free from technical errors.
We may update, suspend, or remove parts of the website when necessary for maintenance, security, or service improvements.
Limitation of Liability
To the extent permitted by law, Asterre is not responsible for loss or damage resulting from reliance on general website information, temporary website unavailability, technical issues, or the use of third-party links.
Nothing in these Terms of Use limits any rights or protections that cannot legally be excluded under applicable consumer law.
Privacy
Information submitted through this website is handled according to our Privacy Policy. By using booking forms, you confirm the information provided is accurate and that you are authorized to provide it.
Changes to These Terms
We may update these Terms of Use when our website, services, or legal requirements change. The latest version will appear on this page with the updated date shown above.
Continued use of the website after changes are published means that you accept the revised terms from the date of publication.
Governing Law
These Terms of Use are governed by the laws of Spain. Any dispute relating to the website will be handled by the appropriate courts, subject to any mandatory consumer rights that may apply to the matter.
Contact
For questions about these Terms of Use, contact us at stay@asterre.com.